Monday, December 12, 2011

Game Shows for Millennials (and Boomers, too).


We frequently get questions from clients and prospective game show users. Why not let everyone benefit from the answers? We thought we'd share here as well!

Q. I need ways to engage my Millennial-generation trainees without alienating the other generations. Will “Boomers” respond to the social/interactive game show as well?

A. Actually, even though game shows ARE a great way to engage the Millennial Generation—they aren’t unique in this.

It’s interesting that we’ve had a new wave of trainers “discovering” game shows—and that wave has been driven by the desire to engage the next generation. (For some reason, Millennials have gotten a “bad rap” as a generation that demands interaction and that you capture their attention.)

But the thing is: all generations need to be engaged and LIKE to be engaged. The Millennials just aren’t typically as patient when your training doesn’t include interaction.

Game shows might be a good way to mix your generations. The game play style is still familiar to Millennials and incorporates—perhaps--a bit of nostalgia for the Boomers. The Millennials will enjoy the peer-to-peer communication of team play, and the X-ers can triumph through competition.

We've seen clients using game shows specifically as a way to bridge the generation gaps in their company; the low-stress, friendly competition (incorporating a lot of positive emotion associations) is a great way to break the ice and get people working together.

Monday, October 24, 2011

Custom Game Show: A Fistful of Dollars


Company: Toyota (Financial Division)
Event: Sales Team Reward Breakfast
Custom Audience-Response Game: A Fistful of Dollars – Three different game plays
Graphics, Programming, Scripting and Game-play: Designed by LearningWare

Situation: Toyota wanted a way to engage and entertain their top sales reps while at the same time testing their company knowledge and giving them the opportunity to earn some big rewards with that knowledge.  This was a great teambuilding event in the morning; it gave the audience a chance to compete on teams and individually and allowed them important, low-stress face-time with top executives.

Toyota had already used a game show the previous two years—both times utilizing either LearningWare software (Gameshow Pro) or custom software programmed for their event by LearningWare. They wanted something to fit their Clint Eastwood “Western” theme and that would add variety from previous years’ play.

Solution: A custom Fistful of Dollars game show with three completely unique varieties of game play. The audience still played along using audience-response keypads, but there were a few variations:

Target Practice: In this game play variation, we asked extremely difficult multiple choice questions. The audience members, consequently, had three opportunities to get a question right.

The question was be asked the first time, and the audience saw what percentage of their team responded correctly. They did not know whether they—individually—answered correctly. They then got a chance to answer again—and they could either change their answer or stick with it. Again, the percentage of correct answers was be shown. They got one final chance to answer the question, and only their third response counted as correct or incorrect.


Do You Feel Lucky Punk?: (Wager Round) In this game variation, we utilized a team leader—someone with guts, daring, and willingness to take the glory or the fall.

Everyone on the team was shown a question. Before the audience votes, the team leader decided whether he/she thinks that 75% of the team will know the answer or not. If he/she is confident, then they’ll bet high. If not, they’ll bet low.

No guts, no glory. The team leader wrote down or verbally submitted their wager. The question then played out as a typical audience-response question.


Six-Shooter: (Speed Round/Final Round) Teams were asked a group of 6 questions—rapid-fire-style. They were NOT  shown the team results of their answers until after the questions are done, at which point the team scores rose (and failed to rise as much as they should) dramatically, determining the final winner.

Results: The game show was entertaining, challenging, tough, competitive and held a level of novelty—being different than the year before. The audience was engaged with each other and management for the entire morning.

Monday, October 17, 2011

63% Increase in Content Retention Cited Using Game Shows


Game shows have long been a fun and entertaining way to pass the time, but recently they’ve started to gain a reputation as something more than just entertainment. Game shows have been migrating into the training space with great success. They have the remarkable ability to engage trainees, revive the training space, and they are, of course, fun. However, are game shows really effective?

Candace Armstrong, the Corporate Training Director for ERC Properties, Inc. asked that same question. ERC faced several common challenges with their training:
·      Mandatory certification exams
·      Difficult and dry material (This ranged anywhere between strict federal regulations like tax credit compliance in managing apartments to ERC specific topics.)
·      A diverse pool of trainees with different backgrounds and individual learning styles 

“After going through orientation,” says Candace, “The trainees at ERC are typically overwhelmed with all the rules, policies and procedures that they have to memorize. Trainees are worried about having to pass the exam—that worry was not conducive to producing the best test results.”

This was when Candace found Gameshow Pro, a game show template software program. 

“After I first saw Gameshow Pro,” says Candace, “I couldn’t wait to go home and see how difficult the training would be to design…I couldn’t believe how quickly I could have the game up and running. I have to admit, however, I was somewhat skeptical about how I would apply government rules and regulations to a game.” 

Gameshow Pro would have to prove that it could:
1.    Improve trainees’ retention
2.    Convey complex, technical and difficult information, and
3.    Do all this while captivating trainees’ attention.

Candace first introduced Gameshow Pro into her training space in front of a group of superintendents. 

They appeared very disgusted that I would even suggest playing a game,” says Candace. However, after they started, they changed their tune, “They were standing in the chairs, yelling the answers and even trying to cheat! The losing team demanded a rematch and we played the game twice. The transformation was amazing—to this day, when I see any of those guys, they all want to come to training if we can play that game again.”

The first run of Gameshow Pro was a success with a tough crowd, and definitely energized the room—even with very detailed material. 

“To my surprise, the more difficult the regulations, the better they seemed to fit into the games, and the easier they were to comprehend,” says Candace. 

After Candace and her compliance director heard comments like, “Can we do this again?” after every training with Gameshow Pro, they started looking at the impact it made on trainees’ test scores. Candace and her colleagues measured test results while playing a Gameshow Pro game as a review versus orally reading the same Gameshow Pro questions as a review. Every other factor in the training was the same, including the material, instructor, questions and exams.

The results: 
63% more people passed the exam reviewing with Gameshow Pro, the passing scores in these 3 groups were also higher—as were the overall scores. 

As one can see, Gameshow Pro had a significant positive effect on trainees’ exam scores. 

“Playing the game really makes a difference,” says Candace, “I have had many students tell me after the exam that they would never have passed without playing the review game. They could even remember who answered what question and whether or not they answered it correctly.”

Part of the ERC University goal was to ensure that necessary information was delivered to the appropriate personnel in a timely and efficient manner. Part of that efficiency means that the material has to be retained, remembered and utilized by all trainees—no matter what their learning style. With the help of Gameshow Pro, ERC achieved that goal.

Tuesday, August 23, 2011

Case Study: Game Shows in the Classroom – Increasing Content Retention Pre-to-Post Test.


Case Study: Game Shows in the Classroom – Increasing Content Retention Pre-to-Post Test.

Overview
Jack Gallegos, Ph.D, discovered that game shows (specifically, game shows using the Gameshow Pro software product) were instrumental in producing higher test scores from pre to post test. He conducted an independent study with his high school Economics class in the first semester of the school year, showing the specific increase in test scores and, most dramatically with lower-scoring students.

Process
Jack Gallegos administered 21 question, free-response (fill-in-the-blank) pretest. It was the vocabulary terms for the chapter on Gross National Product. There were 25 students who took the test. Average number correct 2.08. The students never saw the results of the pretest.

Gallegos then taught the chapter using traditional methods - lecture, notes, activities, handouts, et cetera. The class took a posttest (same as pretest). The number correct was 8.18. The class then played two rounds of Gameshow Pro - Game 1. They took a second posttest (same test, again students never saw the results of the pretest or first posttest). The average score after playing Game 1 was 11.13.

Demographics
Students: 25
Ages: High School; 16-18
Subject: Economics
Number of questions: 21
Question Type: Open-ended.


Results
Correct answer average, pre-test: 2.08
Correct answer average, post-test: 8.18
Correct answer average, post-game show: 11.13

There was a 36% increase in the scores after playing Gameshow Pro - Game 1.

Further analysis and comments
Gallegos suspected there would be an increase in scores, but there was more to it than that.

Dividing the pretest scores into the better scoring students (upper half) and lower scoring students (lower half), another result became evident. Gallegos compared the increase in scores after playing Game 1 by student breakdown. Both groups showed an increase in scores, but the top half students increased their scores by 32% while the bottom half students showed an increase of 62%.

Summary
Not only did the Gameshow Pro game increase test scores from test to test, but it also increased test scores where it really counts: with the lower scoring students. As teachers continually struggle to engage students in the classroom, the use of game shows has broad implications for increasing content retention in a way that is both effective and fun.

To quote Jack Gallegos, “Great product, great results; especially for those students who need it the most.”

Wednesday, August 17, 2011

Introducing: LearningWare Services


Introducing the launch of LearningWare Services! 

Why Utilize LearningWare Services?

Using games can improve your training immensely. Compatible with any type of training, they turn a potentially boring, dull or stagnant classroom experience into an engaging, fun and highly interactive session. 

When we entered the game show software market with our pioneering product-- Gameshow Pro--we knew that it would make learning more fun. But it surprised us to find that it also made learning more effective. We received reports from trainers that engagement and motivation were soaring, test scores zooming UP, etc. Since then, independent academic research has also confirmed that using game shows in a learning session can dramatically improve content retention and comprehension.

We now have over 15 years of game show experience, and have learned how to maximize the effects of games in the training classroom to completely engage every student. We even published a book—“I’ll Take Learning for 500; Using Game Shows to Engage, Motivate and Train”—on the subject, and have spoken as trusted experts on game shows in training at several training conferences and company events.

Bottom line? We want you to get the most out of using game shows in your training, whether it be:
            Compliance
            New Product Introductions
            Orientations
            Sales Training
            Webinars
            Safety
            HIPPA/OSHA/Etc.
            Audience engagement
            Academic classes (K-12 or Collegiate level)
            Or any other training session

Consulting Services:
We'll help you integrate games into training to maximize engagement and retention. We'll consult with you to understand your training objectives and put you on a course to successfully implement games. We'll show you:
            - Where to implement games
            - How to put them into practice smoothly (including hosting training, etc.)
            - What games to use and when
- How to design your game, develop your questions, set up your session, etc.

We’ve consulted with dozens of clients on game show utilization including: Procter & Gamble (Marketing University), Johnson & Johnson, Mystic Tan, Intel, Toyota, Lawson Software, Transamerica, Onyx Pharmaceuticals, Comcast, etc.


Custom Game Development:
We'll develop a classroom or web-based games that is perfect for you. This can include large-scale audience response games, branded games with custom graphics, unique game play formats, etc. Our in-house programmers work with you to make a game show solution that will revolutionize your training or event, and looks like nothing else out there.


Train-the-Trainer Workshops
We want your game show roll-out to be smooth and successful. We offer train-the-trainer workshops to ensure that everyone in your organization is up to speed on game show implementation for their training sessions. These workshops are highly interactive, and will teach:
-       The where-when-how of using game shows in training
-       Question creation best practices
-       Setting up the rules and games in your software
-       Choosing the best game for your content
-       Hosting best practices and tips

Depending on your need and workshop format, experts will be on hand to walk each attendee through creating their first games; this means that everyone will leave the session absolutely primed for a successful first game show experience.

Large Scale events
We’ll work with you to produce a game show at your next tradeshow, conference or workshop that will engage your entire audience.

Our production ranges from on-site implementation of existing game shows, to custom game design using audience-response systems, and everything in between.

Game shows can be used in a large event as:
-       Main-stage entertainment
-       A teambuilding activity
-       A competition throughout the event
-       A unique presentation sure to be remembered
-       A review tool after key presentations
-       An evening activity
-       A featured trade show attraction
-       A tool to make workshops/breakouts incredibly engaging

We’ll consult with you to make sure your game design is flawless and be onsite to ensure that it is executed perfectly.

Friday, August 12, 2011

Is your game show a speedbump or a smooth operator?

After doing hundreds of game show training sessions, we've picked up quite a few best practices for structuring the game show event.

One tip: Game shows sprinkled throughout a longer session can keep the trainees' energy high, refresh engagement, and add important review points.

However, this sometimes worked better than other times. Occasionally the game show question set would seem like an interruption--or the energy just never picked up like we expected it to.

What was the problem? The game show was a speed bump and not an integrated part of the training.

Why was this happening?

We were asking single questions, or questions in groups of two. The audience never had time to get back "in" to the game show experience. Instead they answered one question (that had little overall consequence), cheered a little, and went back to the training material dutifully.

The rule of three seemed to apply; when we asked questions in groups of three or more, the energy would build progressively. Participants became more engaged with the questions, and the energy and engagement lasted through the next training session until the next set of questions (which were inevitably greeted with more enthusiasm than the single-question-sets).

In short: Give your game show enough significant time for the audience to get into the game play. Ask at least three questions in a set and you'll reap the rewards of increased engagement throughout your training session.

Thursday, June 23, 2011

Top 5 Mistakes That Bring Your Game Show to a Grinding Halt

In the classroom or online, you want your training game show to flow smoothly. Questions and game play should proceed at a steady pace without too much interruption (save for breaks in matches, content explanations or elaborations, etc.).

What you *don't* want to do is have your game show crawl along like the slow snail in the gene pool; making the experience unpleasant or awkward, and taking the natural energy of competition out of your game show event.

Here are the top 5 mistakes that slow down your game play (and how to solve them):


1. The questions are too difficult. Questions should be challenging, but not mystifying. Questions that are too advanced, or even hard to read or understand can result in the crickets-chirping phenomenon. This not only slows down game play, but it can become quite frustrating when trainees aren't able to get a taste of success.

If you're playing a review game, ask a slightly-simpler question in the competitive part of the game show, and then ask more challenging follow-up questions in your info screens (either for extra points or for knowledge alone).

Make sure that your questions are up to date (i.e. that you've covered the material in your session that you intend to review in your game).

If you have a long or complex question, break the question into pieces. Add an intro screen before the question and take time to explain the scenario--making the question itself fairly brief.


2. Timers are set incorrectly. If no one knows a question (no one is ringing in) and yet it takes the ring-in timer a long time to expire, there can be a lot of waiting around.

Keep your timers between 10-15 seconds each, or set them to manual mode. We find that manually controlling the timers can give the trainer more flexibility to spend time on a question when everyone is involved, or speed through a question that is less relevant to the training session.


3. Contestants don't understand the rules. Confusion is the cousin of chaos. Contestants need to know what they're supposed to do within a game show or they will: a.) Do nothing, b.) Dispute everything ("Hey, but they didn't answer in the form of a question, isn't that against the rules?"). Both of these scenarios suck time away from game play and disrupt the flow of training information.

Be sure to clearly explain the rules before the game starts--even if you think contestants will know how to play. A game doesn't have to be complex to be engaging; try simplifying the rules so that the focus is on playing the game--not HOW to play the game.


4. There's a logistical/tactical mismatch. Game shows can be played successfully in a large group. They can also be played successfully over a longer period of time. However, you have to have the right set up for your game and use it thoughtfully in a large group or a long session.

One of the most painful game show experiences we've seen was when a client wanted to use a large number of teams and then have the teams take turns answering questions (taking out some of the competitive aspect). While team 1 was answering, team 8 had no incentive to pay attention and vice versa. The game dragged for participants.

While playing in a large group, consider having fewer teams and utilizing small groups of trainees to represent those teams--then switching out the contestants during game play. Make sure that the non-playing audience is assigned to one of the playing teams so they have a stake in the game.

When wanting a longer game show, be sure to add variety; switch up the game format, double the points, change participants or break the game show into smaller sections throughout the session.


5. Equipment failure. We once had a projector go out in the middle of a game show. Once we procured a new projection device, the momentum of the game show had been lost, and it was a bit of a slog to get through the rest.

Sometimes there's not much you can do about spontaneous equipment failure, but you can make sure that you practice with the equipment you're going to use. Test your laptop, slammers (are the batteries turned the right way?) and projection systems. Run through your game to make sure everything is set and in the right order. If there's too much of a delay, sometimes it's better to save the game for another day, or send a follow-up version after the session that trainees can play online (i.e. Quiz Point).