Custom Game Show: A Fistful of Dollars

Company: Toyota (Financial Division)

Event: Sales Team Reward Breakfast

Custom Audience-Response Game: A Fistful of Dollars – Three different game plays

Graphics, Programming, Scripting and Game-play: Designed by LearningWare

Situation: Toyota wanted a way to engage and entertain their top sales reps while at the same time testing their company knowledge and giving them the opportunity to earn some big rewards with that knowledge.  This was a great teambuilding event in the morning; it gave the audience a chance to compete on teams and individually and allowed them important, low-stress face-time with top executives.

Toyota had already used a game show the previous two years—both times utilizing either LearningWare software (Gameshow Pro) or custom software programmed for their event by LearningWare. They wanted something to fit their Clint Eastwood “Western” theme and that would add variety from previous years’ play.

Solution: A custom Fistful of Dollars game show with three completely unique varieties of game play. The audience still played along using audience-response keypads, but there were a few variations:

Target Practice: In this game play variation, we asked extremely difficult multiple choice questions. The audience members, consequently, had three opportunities to get a question right.

The question was be asked the first time, and the audience saw what percentage of their team responded correctly. They did not know whether they—individually—answered correctly. They then got a chance to answer again—and they could either change their answer or stick with it. Again, the percentage of correct answers was be shown. They got one final chance to answer the question, and only their third response counted as correct or incorrect.

Do You Feel Lucky Punk?: (Wager Round) In this game variation, we utilized a team leader—someone with guts, daring, and willingness to take the glory or the fall.

Everyone on the team was shown a question. Before the audience votes, the team leader decided whether he/she thinks that 75% of the team will know the answer or not. If he/she is confident, then they’ll bet high. If not, they’ll bet low.

No guts, no glory. The team leader wrote down or verbally submitted their wager. The question then played out as a typical audience-response question.

Six-Shooter: (Speed Round/Final Round) Teams were asked a group of 6 questions—rapid-fire-style. They were NOT  shown the team results of their answers until after the questions are done, at which point the team scores rose (and failed to rise as much as they should) dramatically, determining the final winner.

Results: The game show was entertaining, challenging, tough, competitive and held a level of novelty—being different than the year before. The audience was engaged with each other and management for the entire morning.

63% Increase in Content Retention Cited Using Game Shows

Game shows have long been a fun and entertaining way to pass the time, but recently they’ve started to gain a reputation as something more than just entertainment. Game shows have been migrating into the training space with great success. They have the remarkable ability to engage trainees, revive the training space, and they are, of course, fun. However, are game shows really effective?

Candace Armstrong, the Corporate Training Director for ERC Properties, Inc. asked that same question. ERC faced several common challenges with their training:

·      Mandatory certification exams

·      Difficult and dry material (This ranged anywhere between strict federal regulations like tax credit compliance in managing apartments to ERC specific topics.)

·      A diverse pool of trainees with different backgrounds and individual learning styles 

“After going through orientation,” says Candace, “The trainees at ERC are typically overwhelmed with all the rules, policies and procedures that they have to memorize. Trainees are worried about having to pass the exam—that worry was not conducive to producing the best test results.”

This was when Candace found Gameshow Pro, a game show template software program. 

“After I first saw Gameshow Pro,” says Candace, “I couldn’t wait to go home and see how difficult the training would be to design…I couldn’t believe how quickly I could have the game up and running. I have to admit, however, I was somewhat skeptical about how I would apply government rules and regulations to a game.” 

Gameshow Pro would have to prove that it could:

1.    Improve trainees’ retention

2.    Convey complex, technical and difficult information, and

3.    Do all this while captivating trainees’ attention.

Candace first introduced Gameshow Pro into her training space in front of a group of superintendents. 

“They appeared very disgusted that I would even suggest playing a game,” says Candace. However, after they started, they changed their tune, “They were standing in the chairs, yelling the answers and even trying to cheat! The losing team demanded a rematch and we played the game twice. The transformation was amazing—to this day, when I see any of those guys, they all want to come to training if we can play that game again.”

The first run of Gameshow Pro was a success with a tough crowd, and definitely energized the room—even with very detailed material. 

“To my surprise, the more difficult the regulations, the better they seemed to fit into the games, and the easier they were to comprehend,” says Candace. 

After Candace and her compliance director heard comments like, “Can we do this again?” after every training with Gameshow Pro, they started looking at the impact it made on trainees’ test scores. Candace and her colleagues measured test results while playing a Gameshow Pro game as a review versus orally reading the same Gameshow Pro questions as a review. Every other factor in the training was the same, including the material, instructor, questions and exams.

The results: 

63% more people passed the exam reviewing with Gameshow Pro, the passing scores in these 3 groups were also higher—as were the overall scores. 

As one can see, Gameshow Pro had a significant positive effect on trainees’ exam scores. 

“Playing the game really makes a difference,” says Candace, “I have had many students tell me after the exam that they would never have passed without playing the review game. They could even remember who answered what question and whether or not they answered it correctly.”

Part of the ERC University goal was to ensure that necessary information was delivered to the appropriate personnel in a timely and efficient manner. Part of that efficiency means that the material has to be retained, remembered and utilized by all trainees—no matter what their learning style. With the help of Gameshow Pro, ERC achieved that goal.

Case Study: Game Shows in the Classroom – Increasing Content Retention Pre-to-Post Test.

Case Study: Game Shows in the Classroom – Increasing Content Retention Pre-to-Post Test.

Overview

Jack Gallegos, Ph.D, discovered that game shows (specifically, game shows using the Gameshow Pro software product) were instrumental in producing higher test scores from pre to post test. He conducted an independent study with his high school Economics class in the first semester of the school year, showing the specific increase in test scores and, most dramatically with lower-scoring students.

Process

Jack Gallegos administered 21 question, free-response (fill-in-the-blank) pretest. It was the vocabulary terms for the chapter on Gross National Product. There were 25 students who took the test. Average number correct 2.08. The students never saw the results of the pretest.

Gallegos then taught the chapter using traditional methods - lecture, notes, activities, handouts, et cetera. The class took a posttest (same as pretest). The number correct was 8.18. The class then played two rounds of Gameshow Pro - Game 1. They took a second posttest (same test, again students never saw the results of the pretest or first posttest). The average score after playing Game 1 was 11.13.

Demographics

Students: 25

Ages: High School; 16-18

Subject: Economics

Number of questions: 21

Question Type: Open-ended.

Results

Correct answer average, pre-test: 2.08

Correct answer average, post-test: 8.18

Correct answer average, post-game show: 11.13

There was a 36% increase in the scores after playing Gameshow Pro - Game 1.

Further analysis and comments

Gallegos suspected there would be an increase in scores, but there was more to it than that.

Dividing the pretest scores into the better scoring students (upper half) and lower scoring students (lower half), another result became evident. Gallegos compared the increase in scores after playing Game 1 by student breakdown. Both groups showed an increase in scores, but the top half students increased their scores by 32% while the bottom half students showed an increase of 62%.

Summary

Not only did the Gameshow Pro game increase test scores from test to test, but it also increased test scores where it really counts: with the lower scoring students. As teachers continually struggle to engage students in the classroom, the use of game shows has broad implications for increasing content retention in a way that is both effective and fun.

To quote Jack Gallegos, “Great product, great results; especially for those students who need it the most.”

Study: It's not the teacher, but the method that matters.

AP: University of Columbia

One of our customers sent us this news story:

Study: It's not teacher, but method that matters.

While you can read the entire article at the link above, the gist of the story is that it doesn't matter whether a teacher is new and inexperienced, or a seasoned lecturer--the delivery method is what matters.

Using interactive methods, such as "...in-class 'clicker' quizzes, demonstrations and question-answer sessions..." produced a better and more effective learning experience.

Students being taught with the interactive method scored 74% on a test, versus lecture-method students scoring 41%. The highest scores in the lecture class were below average for the interactive class. Not only that, but interactive-method classes were better attended.

That's in-class "clicker" quizzes like Gameshow Pro (including AllPlay functionality) using audience response pads. We've seen these results anecdotally--trainers and teachers often report the tremendous difference in effectiveness between using an interactive game show and using traditional lecture methods. What's exciting to us is that these results are being validated by Nobel-prize-winning scientists.

Carl Wieman of the University of British Columbia states:
"This is clearly more effective learning. Everybody should be doing this. ... You're practicing bad teaching if you are not doing this."

Wieman also said that "the need for a more hands-on teaching approach isn't an indictment of a generation raised on video games. It has more to do with the way the brain learns."

Game shows, quizzes, interactive tests, response pads...anything that actively engages a student in an interactive way is going to be a more effective method of teaching information than straight lecture. We're happy that these results are spreading the word and validating instructors already using interactive training and instructional methods.

You can read the whole article here.

Training Design with the Game Show in Mind: P&G Case Study

LearningWare's 16-plus years of experience being directly involved with training design and the training industry has enabled us to provide solutions above and beyond simple game show software.

Proctor&Gamble (P&G) came to us with interest in Gameshow Pro, initially. They held a week-long training course for interns transitioning to full time positions in the marketing department (called ABM College), and were looking to review and reinforce (dry) content in a way that would appeal to a younger generation.

They knew they had to engage the troops with interaction, and that game shows were the right direction to go. However, they needed guidance to incorporate games into the 5-day training program. We consulted with the head trainers at P&G to develop a program that fully engaged their trainees throughout the ABM College.

We:

• Designed a team competition that utilized Gameshow Pro and other activities to keep everyone engaged—with a stake in learning the information.
• Streamlined the content and organized it into learner-friendly chunks.
• Worked with presenters on making each individual portion interactive and engaging.
• Developed a comprehensive production guide.
• Consulted on all aspects of the training including presentation graphics, signage, course materials, and pre- and post- communication.
• Were on site at the first rollout to make sure that all the activities went off smoothly and the team competition was organized.

Gameshow Pro was utilized heavily throughout; we had "Branding Feud", a Categories-style "FMOT/SMOT Challenge" and many other game rounds either before or after a presentation to preview and review content.

Result: P&G elicits feedback after every ABM College. The change in format and interaction brought on a dramatic increase in the feedback scores for the event. Participants loved the games and team activities, and felt they got a lot out of their week.

AllPlay at an Event: The Experient Experience.

Imagine taking the classroom audience response experience of an AllPlay game show--every single person playing along, engaged and motivated--and expanding it to a large event audience of ~250.

That's exactly what happened in the Experient event. With the cooperation of our sister company, Live Spark, we produced a customized AllPlay audience response game show that kept everyone in the audience involved, kept the energy in the event high, and reinforced crucial content.

THE CSI SMACKDOWN

The theme of the event was "CSI: Customer Strategy Investigation". The goal was to train the audience (all functionaries within the meeting industry) to be more strategic with their clients. The audience was given a case study before the event--but the key players were unsure whether they would read it and how much they would take away from it. In addition to the case study information, attendees also had to gather "clues" throughout the event. At the end of the event, teams had to present solutions to the case study utilizing the information and clues.

OBJECTIVES:
The "CSI Smackdown"--a customized AllPlay audience-response game show--was developed to:

• Reinforce key case study information.
• Reinforce and point out clues.
• Supplement a few key presentation points from the keynote speaker.
  
• Energize the audience in between sometimes-dry presentations.
• Give everyone equal footing going into the case study presentation.
• Be part of the bigger team challenge throughout the event (game show points for each team were added into their case study scores).
• Keep the audience on-the-lookout for clues (lest they miss any points in the game show!).

GAME PLAY: The audience was divided into four teams. Each member of each team had a keypad--and the percentage of correct responses taken from each person on the team went their team's total score.

The CSI Smackdown was played throughout the four day event in rounds of 2-4 questions each. This was just enough of a "touch" to reinforce information and energize the room without making the event too much about the game show.

Scores accumulated over 4 days, but the second day, points were doubled. The third--tripled, and the fourth--quadrupled. This was so that--in theory--any team had the chance to leap ahead of the pack with a well-played question. This meant that all teams maintained a stake in the game--whether they were the top scoring team, or the bottom of the bunch.

THE RESULTS: Cheering. Energy. Excitement. Buzz about the game show. A little bit of smack-talking.

After each question, the teams saw the right answer, and were taken to a scoring screen. Four columns--one representing each of the teams--started to rise in suspense in accordance with the teams' scores. (Chants of "Go Team X" or "Go Team Y" were heard.) The column of the lowest scoring team would stop. . . then the next. . . then the next. . . and then the room erupted into cheers, high-fives, and a burst of energy as the highest scoring team was revealed. It's amazing the amount of rejoicing takes place after each question. There's nothing like it at an event.

Most importantly--at the end of the game show, teams had a better understanding of the content than when they began. Everyone was on equal footing so they could present their final case studies, and everyone had a heck of a lot of fun.

As seen in this picture below. After all...does that look like a typical corporate event to you?

Case Study: Game Shows in Retail Training

The following is an interview with Karen Carlson, a former trainer for the Best Buy corporation, and now an independent Training Designer and Facilitator.


Tell me a little bit about your background.
I worked for Best Buy for nearly 19 years, half in the retail stores and half at corporate. My training background mainly lies in developing and delivering engaging training sessions for retail leadership. Topics ranged from company culture to diversity to leadership development to facilitation skills and more.

Why game shows?
Why not game shows?!?

What caused or inspired you to bring game shows into the training space?
I love to play games myself and always enjoy a little friendly competition. I found game shows and other interactive forums to be a great way to measure if learning is truly taking place without having to do former exams. What would you rather do: take a “final exam” or play a game?!?

Tell me a little bit about your trainees and training group?
Most of my trainees were new or existing leaders within Best Buy who were about to open a new store. Most participant were under age 30, likely even under age 25. My training groups ranged in size from 30 – 150 people from across the United States.

There's a new push to "engage the Millennial generation" entering the workforce, how do you feel, or how have you seen, game shows work with the Millennial audience?
Game shows are perfect for the Millennial audience. They have grown up on games, likely computer games. They are highly competitive and full of energy. The game shows play right into this. They are a way to learn while having fun. Getting a question right or winning the game also gives their self esteem a little boost.

What was the game show experience like in your training classroom?
I created the questions (usually using the Jeopardy-style [Categories] game) based on the content of the 4-day training program. I facilitated the game as a closing activity on the last day of class, again to see what learning had taken place AND to end the event on a high-energy note. With large groups, I had the teams rotate so each person would at least get a chance at answering a question. If I saw that certain questions were consistently missed, my coworkers and I would reexamine the content to see if we weren’t landing that message appropriately or if the question simply wasn’t well written. The game show was always a very popular part of the program.

Getting into Gameshow Pro, specifically, what games did you use, and what are some examples of how they were used?
I usually used Categories [Jeopardy!-style] as it seemed to fit my larger group size better. We also used this in some of our department meetings to spice them up a bit, especially if a new initiative was rolling out.

What impact do you think game shows have on trainees/training?
It showed the trainees that training does not (and should not) simply be a download of information from one person to the others AND that training is fun! If you let the trainees know ahead of time that there will be some sort of a quiz, they are also likely to pay closer attention and take better notes. Since my audience would have to go to their home market and train their new employees, it also provided good examples of how they could bring life and interactivity to their training sessions – even if they did not have access to Gameshow Pro.

What advice would you give to other trainers either using game shows, or considering using game shows in training?
Keep doing it, or start doing it if you aren’t already! Everyone wants to learn, but no one wants to be bored by learning. Collaborating and interacting are important and necessary skills in today’s world. Game shows are an arena where these skills can be practiced in a fun, safe, yet somewhat competitive environment.

Anything else you'd like to share?
Anyone for a game of Scrabble?!?

The Game Show Effect

The Game Show Effect

The remarkable way that game shows transform an event.

I, personally, am a little surprised every time a client is blown away by the effect of a game show on their event. Not that game shows aren’t amazing—it’s just that I’ve seen maybe hundreds of game shows at live events, and they’re consistently, predictably amazing. I suppose I’m a bit used to it.

Our client came up to me at the last show and said with awe and wonder,

“I cannot believe what a difference the game show made—it was like every time we introduced a round the energy in the room just shifted. All of a sudden they were all up and awake and looking at the screen and their keypads and whispering….”

I smiled and nodded knowingly and in agreement—because that kind of experience is what happens every single time we bring a game show into a live event.

The Barnyard Bowl: An AllPlay Case Study.


The aforementioned comment was made by an executive at Kemps—a nation-wide producer of all kinds of dairy products. Live Spark—our sister company—had designed the one-day event to have a game show running throughout the day.

They took our AllPlay software, and customized the screens, logos, timers, etc., to give it a totally unique and custom look for Kemps—but the base premise of the software remained the same: everyone in the audience had their own keypad to answer the questions in the game show.



They were broken into teams—It’s Local, It’s Fresh and It’s the Cows (put together, all three teams form the Kemps slogan)—by the colors on their randomly-distributed keypads.


When a question and answer options were displayed on the screen, everyone input their answer on their keypads, and the percentage of correct answers was then added to the team score. This was displayed as an empty glass filling with one of Kemps’ major products: milk.


Each team had from the time the custom cow-timer at the bottom of screen started until she reached the barn to lock in their answers.


We played 4 complete rounds of three questions each. The first two rounds, the percentage of people that answered a question correctly on the team was added to the team score.
In round 3, points doubled.
In round 4, they tripled—so that even a team who was behind had a chance to catch up till the very end.

The game show ran throughout the day, and incorporated questions from the previous presentations.

The effect of the Barnyard Bowl was immediately and consistently visible. Each time a round was announced, the audience would sit up in their chairs; bodies leaning forward, reaching for their keypads and murmuring amongst themselves. It was like pressing a “refresh” button for the room, recharging everyone’s batteries after occasionally-dry presentations. After a question, the right answer would be revealed—inspiring cheers and discussion. Then, when the scoreboard came up and the glasses started to “fill” with the percentage of right answers, teams would cheer. Then one glass would stop and the others would go on, causing the cheers to get louder. Then the other glass would stop, revealing the top-scoring team for that question, and the room would erupt in cheering and clapping.

Rounds were played sometimes before and sometimes after lunch and/or breaks, reinforcing information and preparing the audience for content to come. But the greatest thing was walking out to a break after playing a round and hearing the halls a-buzz with game show talk. Audience members were talking about their teams, the questions they had just answered, and the content within the game show (and related presentation content). This means that the presentation material wasn’t just left in the room and consequently forgotten—in addition to energizing the audience and being a heck of a lot of fun, the game show was also reinforcing information and improving content retention.

At the end of the day, after the last round and as people were leaving, comments were flowing:

“That was a lot of fun!”
“I loved the game show!”
“I hope we do that next year, too.”
“We should do that in our normal meetings.”
“I’m glad we had a game!”

The thing is--we hear this each and *every* time we use a game show in a large event like this--whether it's a simple Jeopardy!-style Gameshow Pro game, or a customized AllPlay game.

The client came up to me after the event,

“The game show was a huge hit!”

And that speaks for itself.

Custom Game Boards: FireApps

Gameshow Pro already comes with 4 or 5 eye-popping game board skins, but every now and then we get a request for a customized design. We are more than happy to customize a customer's Gameshow Pro software to reflect a theme, their company design, a special event, or even their personal style.

The following screen snaps are examples of a custom skin that we made for FireApps including the game board, team display screen and question display screen:

You can find out more about game skin customization under LearningWare Creative Services, or by contacting info@learningware.com.

Case Study: Using Game Shows in the Government

Training Software Brings on Spirit of Competition in the Government Sector

Gameshow Pro Puts The Fun into Functional Training

The government - it turns out - likes to have a little fun, even while getting down to business. Gameshow Pro, by LearningWare, provides both a fun and worthwhile training session for a government agency in California, and the classroom environment has never been the same.

The curriculum has been rounded out, the return on investment (both time and money) has been reached and the overall experience is lasting.

“It is an excellent and a great addition to our active teaching tool box. We have been told that the friendly competition and depth of questions has supported overall learning,” one government trainer noted.

Gameshow Pro has been used widely amongst various government sectors, a development that has been made possible by the unique game show software’s ease and enjoyment of use, for both trainers and trainees.

“Other organizations we work with have purchased the software based on their experience in our courses. They use it much the same way we do, as a tool in a traditional face-to-face education environment,” the government trainer said.

In a time-crunch world, it’s a breeze for trainers to put presentations together. That, combined with a trainer’s ability to quickly track the class’ success rate after each course, makes it a valuable component for teaching.

“From a faculty position, it has been a wonderful tool for summary learning after a multiple-day course.”

Case Study: Just What the Doctor Ordered: Learning With Game Shows

Dr. C.W. Gowen supports game show learning format to improve focus and retention.

After finding out about LearningWare in the mid 1990s, Dr. C.W. Gowen has been using the LearningWare game show software product, Gameshow Pro, to train resident doctors at Children’s Hospital of the King’s Daughters (CHKD) and Eastern Virginia Medical School (EVMS). This unique training tool has been successfully implemented in the pediatric resident training program.

“The residents really enjoy the gaming formats. They like working in groups to answer questions and competing against other teams.”

Dr. Gowen said his residents have played Gameshow Pro Categories (Jeopardy style), Question Bowl (Quiz Bowl style) and the AllPlay game. “The various teams compete against each other and everyone seems to retain the information much better,” he said.

Since the incorporation of games into the curriculum, more and more of the EVMS departments have asked about the tool, resulting in broader use around the facility for the residency programs. The innovative training technique is used weekly and has helped improve the residents’ pass rate for the Pediatrics Certifying Examination.

“We have incorporated Jeopardy and AllPlay into our Grand Rounds. Quite often, the pediatric residents will compete with the OB/GYN residents. Our pediatric faculty and community pediatricians even play against the residents.”

For the past 10 years or so, Dr. Gowen’s program has hosted the Virginia state competition, which includes teams from each of the five residency programs in Virginia (University of Virginia, Virginia Commonwealth University, Inova Health System, Navy, and CHKD). Each fall, teams compete for the Williamsburg Cup playing AllPlay and answering questions about pediatrics. CHKD residents are the current champions - having won four of the last five years of competition.

Dr. Gowen also included the game formats and sample games at the annual Accreditation Counsel for Graduate Medical Education (www.acgme.org). The lecture was attended by more than 400 people and received much positive feedback about the use of games in curriculums.

“There were lots of great comments and questions from those in attendance. Hopefully, many purchased the games after they returned to their home programs.”

Case Study: Unique Hospitality Training Method Leaves Them Wanting More

Industry Vet Mark Eggers Keeps Employees In The Know, When It Matters Most

As a veteran of the hospitality business, Mark Eggers knows how important customer service is. Now more than ever, the competition for the consumer buck is stiff and the hospitality experience overall has to be second to none. This all starts with training and development – the learning experience has to be engaging, cost-effective, and worthwhile, so it really can spell success. Some say “enjoyable training” is an oxymoron, but Eggers thinks the opposite, in part because of his key training tool –Gameshow Pro by LearningWare.

Eggers has been a trainer in the hospitality industry for more than 10 years. He uses Gameshow Pro, which puts his training curriculum in a game show format to encourage better engagement. In fact, he’s used Gameshow Pro the last four years, and he’s found it to be a lasting experience.

“It was great for the employees because you could take training material and make it more engaging with better knowledge retention. Many times the employees wanted to keep playing after we were done,” he said.

The hospitality industry is a several billion-dollar industry. A large part of its success relies on what employees take away from their training sessions and into their day-to-day roles. The ultimate goal is extraordinary customer service and a wonderful guest experience. That is why Eggers uses Gameshow Pro in his traditional classroom training regularly. It ensures knowledge retention with the trainees and rounds out the learning process.

“Gameshow Pro is like the cherry on top of the sundae. It adds the finishing touch to a session,” he said.

Custom Game Shows: The Seagate Case Study

LearningWare is pleased to be not just the provider of game show software, but also of solutions. LearningWare can create interactive solutions (with game shows or not) for your training session, curriculum or event through our LearningWare Services division (in partnership with its sister company, Live Spark). What follows is one example of LearningWare creating a custom game show to suit the needs of the trainer.
Summary: Seagate needed a way to engage their audience in traditionally dry breakout sessions. Live Spark created three different custom audience-response game shows that were played in each of the three breakout sessions throughout the session. The games were not only well received, but the audiences’ attention and retention of the material soared; as did the energy of both the presenters AND the attendees.

Overview: Seagate was getting all their local and international sales reps together for a large annual event. Part of this event included 90-minute workshops training on everything from product roadmaps, to new product introductions and sales strategies. Audience members cycled through the four major workshops in regional groups; from the Americas, to Europe, to Asia to Canada.

Issues: The extended workshop sessions were trying on the attention span of the attendees. A large amount of very important information needed to be presented, so presenters were scheduled back-to-back, giving attendees very little time to process and absorb the information. This was not conducive to learning.

Pile on top of that the fact that a lot of the material was very technical and could be dry. It was a recipe for attendees to check out of the breakout and check their Blackberries instead.

Solution: Live Spark designed three unique audience-response game shows that took place throughout three of the breakout sessions. They were a baseball-themed game, a quick-quiz game, and a “Get Smart” game.

Each audience member had a keypad waiting for them when they walked in the door. Depending on the game type, audience members were either playing individually (with the score of the highest keypads winning the game) or on teams. The games were introduced first thing, and a sample question was played.

After every presenter, a game show session took place. The content for the game show was based on the presentation the attendees had just heard—with the exception of the final round at the end of the workshop; which was a compendium of questions.

Why it worked: When the first question of the first round was played, and the audience found out how they scored in a dramatic, building fashion, the room erupted into cheers—led by the team with the highest score on that question. The energy, instead of draining with each progressive speaker, was refreshed and renewed in between every presentation. Not only that, but speakers highlighted the content that was going to be in the game show later—bringing out key points that were reinforced through the highly emotional game show experience.

Everyone in the audience was engaged. They were engaged during the game show--each playing along with their own keypad—but, perhaps more importantly, they were engaged DURING the speaker presentations. No one, after all, wanted to miss a question in the game show because they failed to hear a fact or key point during the presentation.

Because game shows are a somewhat-universal medium, there was no difficulty getting even international groups to play along.

Reactions: Seagate--the speakers, audience members, and organizers—were extremely happy with the game show.

”I didn’t believe you when you said they’d start cheering with the first score,” an event organizer remarked, “But this is simply amazing. Everyone is engaged.”

Audience members, knowing the next workshop was going to contain a game of some sort, were a-buzz in the hallways, talking with their peers about which session they had just come from; what game they played, who won, and which questions stumped them.

It was the most widely successful breakout session event that Seagate had ever had, and we’re happy to report that there was a distinct lack of Blackberry-checking.

The Top 5 Ways to Increase Assessment Scores Using Game Shows.

Game shows are a fun addition to a training session. There’s no doubt that they increase trainee engagement, excitement and the energy level in any session. But let’s get down to brass tacks here—having fun for fun’s sake isn’t enough. Game shows have been proven to increase trainees’ assessment scores and content retention on job-critical evaluations. Here are some tips to ensure that you get real results from your game show.

1. Use Game Shows to Review Information.
To review your content, play a game show at the end of each content module. Let trainees know beforehand that they’ll be playing a game show, and highlight which pieces of information might show up in that game show later. Before an exam, create a game show with questions from all different content areas to both energize your trainees, and refresh their memories. Word the questions in your game show in the way they will be asked on a evaluation to prepare trainees for the exam format. Try Categories for quick fact-based reviews.

2. Add Additional Information and Multimedia.
Add multimedia to your game show to enhance and add information. Giving trainees a picture, sound or video clip to associate with a piece of information will help them recall facts when it comes to evaluation time. Trainees’ attention is at its peak directly after a question has been answered—they’re curious about the topic and ready to hear more. Make sure to use this time to add additional information, expand on your material, clarify a point, or clear up any misconceptions or misunderstandings.

3. Make a Game Show “Open Book”.
Use the game show to give your trainees a starting point for their own practice or home studying. Familiarize trainees with their manuals, books, catalogs and other training materials by allowing them to use them during the game show. This type of game show is less about knowing facts, and more about finding answers quickly and reinforcing the places in training materials where trainees should look to review content.

4. Focus on the Material.
Quick fact-based reviews are great right before an evaluation when trainees have done most of their own review. However, to reinforce and uncover knowledge gaps you’ll want to play a slower-paced game that allows trainees to discuss and focus on material for an extended period of time. Short-answer and role-play questions in a Tic-Tac-Toe or Knowledge Bowl allow you to foster discussions and brainstorming around a topic. Trainees will also gather an understanding of what they don’t know, or need to focus on in their own time.

5. Play in Teams.
Use the power of peer learning to help trainees gather information that they’re missing and share their own knowledge with their peers. Playing in teams instead of as individual contestants allows trainees to discuss answers and focus on content without feeling singled out. A game show is a great complement to work review groups as well—a few trainees can play a game show on their own instead of in a large group.

Bonus Tip: Ease text anxiety. Play a quick-fire review game immediately before taking an examination. This shows trainees how much of the content the actually DO know—relieving some fears--and brings the information to the front of their thinking. This is particularly beneficial in job-critical tests where high stakes can lead to high anxiety.

Additional Resources:
We have a great network of trainers that advise and give feedback on using game shows in their training. Here is an independent study sent in by Candace Armstrong—a Trainer and user of LearningWare’s Gameshow Pro:

Candace took several groups of trainees and divided them into two categories: Trainees who would review for a critical exam with Gameshow Pro, and those who would review without Gameshow Pro. Candace conducted a review for both groups. She used the same questions, worded in the same way—the variable factor was putting the questions into a Gameshow Pro game, or reading them orally.

The results? 63% more people passed the exam reviewing with Gameshow Pro, the passing scores in this group was also higher-as were the overall scores.
"Playing the game really makes a difference," says Candace, "I have had many students tell me after the exam that they would never have passed without playing the review game. They could even remember who answered what question and whether or not they answered it correctly."

Using Game Shows for Brainstorming

The conventional way to play game shows in a training session is in a fast-paced, question-and-answer format. This is a great way to review material already covered, but game shows can also be used in a less traditional way: for brainstorming. Sometimes you want trainees to build on each other’s answers, think about questions, and come up with innovative ideas—and you can do this within the format of a game show.

Most game shows will need to have rule modifications in order to be good vehicles for brainstorming. Not all game shows are suitable for brainstorming even with modifications. We’ve found the following three game shows to be most amenable to a brainstorming format:

Family Feud:
Instead of going down a line of contestants and having each one give an individual answer, show the question to each team and allow them to brainstorm. Have them record and rank their possible answer options. An answering team reads through their communal list. If they can uncover all the answers before getting three strikes, they win the round; if not the other team can steal with one of their highest-ranked answers. After the round is over, ask teams to reveal their other brainstormed answers and discuss.

Tic-Tac-Toe:
Utilize one central question (or a few main questions) for every square instead of having a different question for each square. Allow teams to collaborate on an answer for a specified amount of time. Take turns picking a square, then revealing a brainstormed answer.


Who Wants to be a Millionaire?:
There are two ways to make this game into a brainstorming session. Option number one: both teams can brainstorm answers, and the team with the most options or the most relevant answers gets to move up the ladder. Option number two: require a certain number of answers for a question or topic. If the team achieves that number of reasonable answers, they reach the next rung of the ladder.

Questions for Brainstorming
Use open-ended questions for brainstorming as opposed to multiple choice or even short answer. An example of an open-ended brainstorming question could be, “What makes a good staff leader?”

It can be difficult to assign right or wrong answers to a brainstorming question, making scoring more complex. You can assign a suggested correct answer with a few words of encouragement; and then award points based on the number of relevant answers, or the thoroughness and effort put into answering a question. Points can also be awarded only to the team who comes up with the most answer options or has the most complete answers.

Game Shows in a Large Group: The Prudential Relocation Services Case Study

Prudential Relocation Services recently hired a production company—Live Spark—to produce a game show for their national event. They used LearningWare’s Gameshow Pro software with great results. Here is what they did to make their game show a success in a large group.

Company: Prudential Relocation Services
Audience Size: 250
Game Show: Gameshow Pro’s Classroom Feud

Game Setup

The audience of 250 people was divided down the middle. One half of the room would be on a team, and the other half on the opposing team. Five game show contestants for each team were pre-selected to come and play up front. An engaging game show host led the teams through the rules and game play; teams had a face-off question to determine which team would get to answer the question, and then the “playing” team tried to uncover all the answers on the Classroom Feud board. Pre-determined judges stepped in to give rulings on potentially controversial answers. The winning team went home with “prizes”—the shampoo, conditioner and body lotion in their hotel hospitality kit.

What worked

Pre-selecting contestants: Because contestants were pre-selected, it was assured that they would be willing participants. This also eliminated the potentially messy process of trying to gain spontaneous volunteers. Contestants, however, were not “plants”, and did not have prior knowledge of the game show.

Having a host: Having a separate host aside from a “tech” running the game show made sure everything was smooth and seamless. The host could concentrate on engaging and working with the audience and contestants, and the game show tech could focus on running the software without a hitch.

Pre-selecting Judges: We’ve always been huge advocates for having judges during a game show. This way, when there was a controversial decision, or a team gave an answer that was close (but not quite accurate) the host and game show tech didn’t have to enter into the fray.

Inexpensive Prizes: We love the idea of using the hotel hospitality kit as a “prize”. It’s a fun way to give contestants something (and everyone in the audience something) without spending a lot of money on prizes that only increase competition and game show scrutiny. Everyone in the audience on the winning team got this prize—so everyone was cheering along.
Good Questions: The questions were neither too difficult, nor too easy. They were compelling, clear and easy to read—and still provided entertaining, relevant review information.

What We Could Have Done Differently

Consistent rule enforcement: While rules were explained beforehand, and contestants were generally good at following the rules, at one point the host became lax on a few points. Instead of individuals having to guess an answer, teams started to collaborate—which increased the game time and added to a level of chaotic play on stage.

Timers: Answer timers were used only infrequently. This made the game show lag a bit. Teams got used to the idea that they could take as long as they wanted/needed to answer a question instead of answering right away. This led to more discussion and collaboration amongst team members, but lessened the entertainment experience for the audience.

Reviews

Both the audience and the Prudential Relocation Services team were very happy. The game show was used as an after-dinner entertainment piece, but it also helped cement the content from the presentations earlier that day. Overall, Classroom Feud and the game show set up was an amazing success.